Abdullah

Service

A tech department, without hiring one

I act as your in-house tech team on a monthly basis. I look after your website and business software, keep your tools updated, deal with vendors and answer your team's questions. You get one person who already knows your systems, instead of a different freelancer each time something breaks. I do this for a printer ink and toner supplier.

Last updated 1 October 2026

Signs you need this

  • Nobody owns the website, the software or the accounts behind them.
  • You call a different freelancer each time something breaks, and each starts from zero.
  • Domains, hosting and subscriptions are scattered across different people's emails.
  • Your staff lose time to tech problems nobody has the job of fixing.
  • You are not sure which software you pay for or whether you still need it.

What is included?

  • Support for your team when something does not work.
  • Updates and fixes for your website and business software.
  • Vendors, domains, hosting and subscriptions managed in one place, so you know what you have and what it costs.
  • Tool choice and setup, so your team uses systems that fit, such as shared documents and databases for internal processes.
  • Documentation of your systems and processes, so the knowledge does not sit in one person's head.
  • Improvements as your business changes, including new features for the systems I have built for you.

How does it work?

  1. I review what you have: your website, software, accounts and tools.
  2. I document it and fix the biggest risks first.
  3. I look after it month to month: support, updates and improvements.
  4. We keep a running list of what to improve next, in the order that helps your business most.

Do I need a retainer to work with you?

No. You can hire me for a single project, on a monthly retainer, or part-time inside your team. See the engagement models for how each works.

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Frequently asked questions

What counts as "tech" in tech management?

Your website, your business software, your domains and hosting, your subscriptions and the tools your team uses day to day.

How is this different from hiring a freelancer for each problem?

You deal with one person who already knows your systems, so there is no need to explain everything again each time, and nothing falls between suppliers.

Can I hire you for one project instead of a retainer?

Yes. You can hire me for a single project, on a monthly retainer, or part-time inside your team.

Need something similar? Let's talk.

Tell me what you need and what is slowing your business down. I will reply with how I would approach it.

ContactSee my work